Reducing Truck Rolls to Save Time, Cost, and Labor

How to leverage proactive xIoT monitoring and security management to reduce the expense of rolling the trucks in energy, utilities, manufacturing, and other industries. 
OPPORTUNITY COST

The price of wasted truck rolls

Truck rolls represent the all-too-often and all-too-expensive field service trips that burn time, money, resources, and energy for organizations across a host of industries – including energy, utilities, telecom, manufacturing, retail, transportation, and more. Every time you send technicians and their truck into the field, the result is spent time, labor, and opportunity cost.
Yet over 25% of truck rolls are considered unnecessary and wasteful by industries that rely on field technicians.

The cost of rolling trucks

CHALLENGE

Unknown, unmanaged, and unmonitored xIoT devices

The proliferation of xIoT devices – including IoT, OT, and IIoT devices – has only compounded the number of costly, resource-intensive truck rolls. xIoT devices in smart buildings, smart homes, power utilities, railways, telecom sites, and retail outlets are constantly being deployed. Given that many of these devices are unknown, unmanaged, and unmonitored, organizations are challenged to minimize or decrease truck rolls and truck dispatches due to the inability to remotely diagnose, monitor, manage, and maintain mission-critical devices.

Stop Rolled Trucks
in their Tracks

Prevent wasteful truck rolls with complete visibility and control of the state of your assets. The Phosphorus Unified xIoT Security Management Platform provides the industry’s only proactive xIoT security management and breach prevention solution for IoT, OT, and IIoT Cyber-Physical Systems. It fully automates the remediation of the biggest xIoT device vulnerabilities, including unknown and inaccurate asset inventory, out-of-date firmware, default credentials, risky configurations, and out-of-date certificates. The platform also provides stateful monitoring, management, and alerting of all xIoT assets on your network.

xIoT
IoT, OT, IIoT Cyber-Physical Systems

Common Industrial xIoT Devices Requiring Truck Rolls

Through more effective remote device discovery, advanced monitoring, configuration management, logging & diagnostics, drift detection, and predictive maintenance, service organizations can lower truck roll expenses and inefficiencies by more effectively handling problems remotely.

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PLCs

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Industrial Controllers

Type=Fill (44)
Industrial LTE/5G Routers

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Industrial Printers

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IP Cameras

smart-city
Smart Buildings

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SCADA Systems

Type=Fill (20)
Environmental Sensors

Millions of devices supported

The comprehensive power of the Phosphorus Unified xIoT Security Management Platform can fully eliminate the need for rolling trucks, enabling organizations to assess and secure Cyber-Physical Systems remotely. The below chart is a sample of common xIoT devices in OT, IoT, IIoT environments, supported by the Phosphorus Global Device Network, providing intelligent active discovery and risk assessment, hardening and remediation, and detection and response.
Compare-table-Phosphorus-Truck-Rolls

Eliminate unnecessary truck rolls

You can’t see your devices in the field, so we do it for you. Find, fix, and monitor your IoT, OT, and IIoT Cyber-Physical Systems remotely before making a wasteful trip. We can help with…
WE CAN HELP WITH:

Device Discovery & Risk Assessment

Delivering the foundational visibility that’s critical to managing and securing your xIoT attack surface.
WE CAN HELP WITH:

Device Utilization

Revealing how xIoT devices are being used, by whom, and how often.
WE CAN HELP WITH:

Predictive/Preventative Maintenance

Safely automating the hardening and remediation of the biggest xIoT device vulnerabilities, including out-of-date firmware, default credentials, risky configurations, and out-of-date certificates.
WE CAN HELP WITH:

Advanced Remote Monitoring

Continuous monitoring of your xIoT attack surface to detect and alert on configuration drift, elevate deviations from an optimally secure state, and facilitate taking response actions.
WE CAN HELP WITH:

Device Logging & Diagnostics

Extracting device system activity logs for analysis, investigations, and compliance.
WE CAN HELP WITH:

Alerting

Providing in-depth alerts on environmental drift, device resets, configuration changes, banned or new/rogue devices, vulnerabilities, and more.
WE CAN HELP WITH:

Device Configuration
Management

Controlling the device’s proper state; restore credentials, firmware, and secure configurations.
WE CAN HELP WITH:

Supply Chain

Identifying SBOM issues such as insecure SSH servers or Linux kernels being used within "firmware".

Get up to speed

Start learning the basics and see what Phosphorus can make possible for your projects.
Platform Brochure

xIoT Security Management Platform Brochure

IAD Whitepaper

Intelligent Active Discovery Solution Brief Whitepaper

Global Device Network

Sample List of Global xIoT Device Coverage

Manufacturing Use Case

Manufacturing Use Case Whitepaper

Gartner® Market Guide

Phosphorus included in the Gartner® Market Guide

Phosphorus Labs Report

xIoT Threat & Trend Report

See Phosphorus in Action

Request a demo to learn how we can help you eliminate the xIoT security gap with the only enterprise xIoT remediation platform.